Usability
Method Toolkit

Free & Open Collection of
Usability Methods for Everyone!

This website has emerged from a seminar about Usability Methods from the study program Human Computer Interaction at the University of Siegen (Germany). It aims to help other students, researchers and everyone interested in usability,  to explore methods supporting each design phase, from ideation to prototyping and beyond.

The Fab Lab Siegen

The Fab Lab Siegen is an interdisciplinary (creative) workshop at the University of Siegen that is open to everyone and focuses on collaborative work and experimentation with the fabrication of (almost) any object. Our intention thus is intended as being useful to people – regardless of expertise, education and background – to be able to plan and implement projects in exchange and collaboration with others.

Due to the connection to the local University of Siegen, we are also doing research in the fields of ubiquitous design, as well as computer supported cooperative work and social media (CSCW).

About The Toolkit

Methods can be filtered by their design phase. So depending on where you are in the process, you will find multiple methods supporting either emphasize, define, ideate, protoype, or test phases in the developmental process.

You can browse through the different methods and find the perfect one for your situation. Morover, we provide documents with all the information for each method, as well as a presentation slide deck to use for free. Because the methods are contributed by students,  please be aware of the creative commons license!

Attribution-ShareAlike – CC BY-SA

Methods by Design Phases

Worst Possible Ideas

Brainstorm badly characteristics for your product and turn them into characteristics that are good for the product. ...

Web Analytics

Understand how a website is actually used and transform data about it into meaning and actions for better usability. ...

Walt Disney Method

Dive into a role play method to ideate on ideas. Every idea is heard and discussed. ...

UX Laddering

This method helps you to explore correlations between components of a product, by conducting user-interviews. ...

User Test

Collect data regarding how real users react, feel and behave while using an interface. ...

User Journey

This method helps to understand users emotions and thoughts behind actions they can to with the product. ...

User Environment Design

This methods shows users a systems functionalities and where they are needed. ...

Use Cases

Get a deeper understanding of the systems requirements by defining use cases with actors, goals and system processes. ...

Thinking Aloud

Get a live feedback of users working on tasks on the interface/product and understand eventual problems. ...

Task Modelling

This method helps to understand tasks user can do with the interface and which problems might occur. ...

SWOT Analysis

Discover strengths and weaknesses from in- and outside perspective of your product. ...

Storyboard

Write a potential story how user would use the interface/application. ...

Wireframing

Develop a blueprint for the product's digital interface. ...

Paper Prototyping

Use this method to quickly prototype your design idea with paper and get feedback from users. ...

Mind Map

A method to sort ideas or information concerning a topic. ...

Mental Model

Mental models express the network of thoughts towards something. Expectations of how sth. works. ...

Lego Serious Play

Think with your hands! With the help of sets of bricks from LEGO. ...

Idea Clustering

Sorting ideas or information from interviews with user opens up the path for futher processing with the development. ...

Heuristic Review

The heuristic interview helps to detect usability problems by testing a user interface with guidelines for common problems. ...

GOMS

This method is a task analysis to improve the efficiency of a product's interface by reducing interactions. ...

Focus Groups

Guide a discussion with potential users to gather insides about their opinion on a product. ...

Fictional Personas

Creating fictional personas increases empathy for the target group and can help in the design process of a product. ...

Eye-Tracking

This digital method helps locating rooted design problems by tracking the eye-movements of a user. ...

Experience Prototyping

This methods aims towards prototyping in all stages of a design process. This might enhance a better understanding of the product. ...

Engaging Personas

This method helps you to get a deeper look into the target group by defining characteristics and needs. ...

Diary Method

This longitudinal method helps gathering lots of data about users experiences and usage of a product. ...

Customer Journey Map

This complex method reveals opportunities for addressing the pain points of customers, alleviating fragmentation and ultimately creating a better experience for your users. ...

Contextual Inquiry

This qualitative interview brings findings about the system-to-be's surrounding. Interviewees are potential users. Some skills about interviews are relevant. ...

Cognitive Walkthrough

Generally, Cognitive walkthrough is a technique that focuses on exploratory learning. Its a very good method for exposing assumptions about users and learning that can ...

Card Sorting

This method is really helpul subsequently to a brainstorming-type-of-method. After gathering lots of ideas some clustering is needed! ...

Brainwalking

A variation of the brainstorming method. In this case iteratively ideas are being developed individually by the participants. ...

5-Whys

With this quick and simple method a group of people can get to the root and causes of a specific problem. ...

5-Second Test

A quick and easy way of usability testing. The 5-second tests gets users initial impression of a product or design when they see it the ...

Braindumping

Similar to brainstorming but with some specialities is this quick and easy method popular to gather ideas individually in a group. ...

Bird-in-Hand

The bird-in-hand principle is a method for developing ideas based on individual competencies and attributes of the people who are working together on a new ...

AttrakDiff

AttrakDiff 2 is a questionnaire used for the evaluation of interactive products. While most questionnaires only evaluate practical usability, i.e. “pragmatic qualities”, AttrakDiff 2 also ...

A/B Test

A/B Test is a quantitative test method to validate or falsify already existing hypotheses. It can be applied to test different versions (A and B) ...

How Might We? Questions

"Framing Design, Based On Problems And Solutions." How might we solve problem A? The question helps with the framework for innovative thoughts. ...